Dear Peter, I am back at home from my holidays in England now and just want to tell you that the bus trip to North Wales was very enjoyable and that the bus driver (Mike/Mick?) really gave us a good time. I have done similar tours in Britain in the past but this one was the best. Best wishes, Conny
Thanks for the amazing day! we have already posted on trip advisor and encouraged others to enjoy what we have enjoyed……upon reflection, this was our BEST day of our holiday : ) Thanks!
We’ve made this little thing and included your company in it, so you may enjoy watching it…..
Life is good,
Steve & Jen
Dear Busy Buses Just wanted you to know that I had a most enjoyable day with my trip to the Lakes yesterday, I was picked up on time at Chester Rail Station by your driver Ross, who was cheerful, very helpful and informative the whole day. Excellent driver felt safe with him from the very start, if I’m ever in your area again I would certainly booked with your company again, and would recommend you to other holiday makers.
Please pass on my thanks to Ross for such a safe journey.
Wow, what a tour with BusyBus! Our ship docked in Liverpool and were met by Peter, our tour guide and Neil, our driver. We had selected the North Wales Snowdonia Wales tour. We certainly chose the right one. It was 9 hours of interesting sights, fascinating stories and laughter. The itinerary was great and Peter was hilarious. We weren’t bored for a moment. We saw it all. By the way…pay attention to everything you hear and you can win a great prize. I did!! I will treasure it forever! What fun it was!! Everyone on the tour said it was wonderful!! Can’t say more. This was our introduction to Wales and we couldn’t have chosen better than BusyBus!!
Peter, we just finished our cruise around the British Isles. We did want to say that loved your tour of Wales. It was our favourite of the cruise and all time. We will definitely be recommending your to our friends and posting comments on cruise critic and trip advisor. Black sheep port! Dennis and Mark!
Just want to send you a huge thankyou for my trip today to North Wales Adventure from Liverpool. It was absolutely awesome!!! I have never seen mountains so high!! It was worth every penny and i won’t hesitate to book trips in the near future and recommend you to family, friends and work mates.
A huge thankyou to our driver Ollie, who was an absolute diamond of a guy. He was imformative and very friendly through out the whole day.
Thanks again, Tracey. x
Dear all Busybus staff,
Thanks to you, the whole group had two magnificent excursions/adventures to Wales ! AN ENORMOUS THANK YOU really !
First of all, instead of 3 mini-buses, we discovered a normal 50-seated bus on April 29th at 8.30am : what a wonderful surprise ! It was very comfortable, the driver was very good and we enjoyed his careful driving across breathtaking landscapes.
But the best surprise was that EXTRAORDINARY Franck as a guide !! A PERFECT guide, so dynamic and cheerful, with a sense of humour, an everlasting smile, helpful with elderly people, ready to give interesting comments, and able to read the longest word in Welsh and so patient to teach us how to pronounce it ! This man is really gifted and very professional !
I would like to thank Oliver – a trainee guide on our 2nd excursion, who gave us interesting details about Welsh history and who had prepared his comments very carefully.
These two excursions were the highlight of our stay and we had time to visit the main points of interest I had mentioned. I was so satisfied that I sent a review to Tripadvisor last Monday.
Once again, thank you, thank you, thank you ….
Pity you have no branch in Cornwall ! Next year, I intend to visit Exeter and its neighbouring towns….
Hi. We would like to thank you for yesterday and to say your driver looked after us very well, please thank him for us. Thanks. Anne
Hello Frank! It’s Francesca and Pedro here, you took us on busybus daytrip to the Lake District on Tuesday 31 March! I just wanted to know whether Jester and yourself are ok, and hopefully you didn’t get back home too late. We know you very stressed due to the circumstances, and we all know this is a risk we take when travelling. I also wanted to let you know that you’ve been an amazing tour guide and I wish I could retain all the information you told us during the trip! All Beatrix Potter did for the farmers of the area, the Gingerbread, the sheep are all going to go into my English classes (I teach English as a foreign language here in Toledo, a city near Madrid). I can promise you that the tour and the Lake District sceneries will be well-known in this area of Spain! And Pedro and I managed to get the 9.30 train to Leeds! Incredible! Definitely looking forward to another BusyBus trip! Regards, Francesca & Pedro
Hi BusyBus. Completed my tour of North Wales today and this mail is to thank the BusyBus team and especially Frank who is a genius! He makes a lot of difference to the tour. Keeps everybody interested with his knowledge and ensures that there is never a dull moment during the 9 hour tour. Most tour operators are known to over promise and under deliver. However it is exactly the opposite with you guys! Thanks a ton for making this an experience of a lifetime. Sad that I could not make it for the Lake District tour tomorrow as it was full but it will definitely be on next week on 1st November! Frank – Thanks a ton and see you next week! Regards, Binit.
Hallo, The trip was great I discovered a lot about North Wales with plenty of fun. Please send me pictures from the trip. Many thanks to Frank, Best regards, Lubos
Dear busy bus: Thank you so much for a great tour on 24th Nov to Wales. Lots thanks to Frank—the driver and tour guide. He was a very knowledgeable and humors and also very kind person. I really enjoyed the wonderful tour—–it was like some beautiful view in fairy tale.
Just to let you know that we had the best shore excursion ‘ever’ in northern Wales. Just 12 of us visiting all the highlights in your website for almost 9 hours. We were never bored and our driver filled us with highlights, history, culture, music and funny stories. I could not have imagined a better shore excursion to, now, one of our favourite countries (Wales). I plan on recommending BusyBus to anyone visiting Liverpool or any of your other locations. P.S. – we were back at our cruise ship in plenty of time. I even caught the 9 pm. entertainment that night. Thanks again for all your help!
What a super day out! We saw the tourist hot spots, and the beauty and tranquillity of Wales off the beaten track. Our driver was informative, courteous, and fun. This tour was excellent value, not to be missed. Special thanks to Fred who took my booking over the phone, after the Chester Tourist Office failed to do it for me. Kind regards, Pat Hutchinson
Enjoyed the shore excursion tour (Celebrity Infinity) on June 21st. I hope you are still experiencing good weather in Wales. We were truly blessed with a beautiful day and a great tour – one of the highlights of our trip. Thank you. Linda N
Hi Vera. Rita and I are still revelling in our memories of the day you drove us through North Wales, and I have been trying to trace the route on a map. We would recommend this tour to anyone who would like to get away from city streets and shops for a few hours.That tour was one of the highlights of our recent visit to the UK, and our cruise on the Ruby Princess. In particular, I would love to know the name of the valley where you gave us the opportunity to walk for a few hundred metres. The walk in that valley was simply exhilarating. Alistair and Rita, Australia.
Hi Peter & James. Thank you so much for helping me sort out the most amazing day trip, everyone loved it we had such a good day at Alton Towers and they were all well behaved so I am very happy, people from other departments got to no each other an spend time with people they wouldn’t usually and it helped out the other managers to get to know there staff so all round it was a successful day so thank you very much. So all that’s left now is to try all the other days out that you do 🙂 Thanks Eve xxxx
Thank you, James, for a wonderful day touring Wales. Everything was perfect and we appreciate all you did to make it a most memorable excursion. Larry and Regina
Hello. Just to let you know that James was brilliant last week – quotes from some of our group’s feedback forms include ‘keep using BusyBus’, ‘James was very friendly’ and ‘keep the partnership with James’. Kind regards, Laura
Good morning. We hired your mini bus last Thursday and Friday to go to Chester Races. We just wanted to say thank you for your service. It was everything that we could have expected, clean on time and an excellent driver in James. He was very pleasant, co operated with us in all our requests and kept us informed at all times. We will be going to the races again next year and will definitely be using your service. Well done to everyone involved. Kindest regards, David B.
Hi Vera, Pete and all drivers…(especially Frank!)
Here’s an official ‘thank you so so so much’ e-mail from Ross and myself. I will always turn to BusyBus to provide the driving element of any 3 Peaks Challenge we deliver as I know I will receive top customer service before and during, clean buses, drivers that know the challenge and its idiosyncrasies, huge support for the walkers and Leaders from the drivers and the confidence knowing that driving logistics are all taken care of. When you’re coordinating a large group on the ground, as well as working on the peaks (like I was this weekend) it’s essential to know that the driving is being handled professionally and smoothly. Thanks to the wonderful Frank (with James, Stephen, Steve, Andy and Vera) who made this happen throughout the event. Ross and I really enjoyed the camaraderie between buses and drivers and their support…and I could sleep knowing that we would end up in the right locations! Thanks once again Team BusyBus. We will be in touch again soon.
There is no better way to see beautiful Northern Wales other than BusyBus in a short span of a time. Peter (our Bus Driver & Guide)was awesome and very knowledgeable about all the places and sights we saw. The vehicle was pretty good, clean & comfy too. Overall it was worth it!!
Dear Vera, I wanted to let you know about our experience with BusyBus. First of all I want to thank you for your communication from the initial quote up to the day of travel which was fantastic! I own a sports tour operator and I have to say that you are one of the best transport companies I have dealt with. Then I would like to thank and praise Frank, absolutely fantastic and believe me I have dealt with a lot of drivers in my years and Frank was up there at the top with some of the best if not the best! Accommodating to the extent that he made the journey from and to Newcastle a very comfortable experience and I am speaking on behalf of all 13 passengers on that bus. His communication was also great. Really can’t stress enough how happy I was with the overall service! I will definitely be using you in the future (hoping that Frank was happy with us) for our own personal excursions and airport runs, but I will also consider you for my business purpose for groups that come over to the UK. Once again thank you very much. Kind Regards, Christian F.
From the moment we contacted BusyBus (Fred) we were met with efficiency and pleasantness. Jim (our driver) didn’t flinch when he saw all our stuff to take us to Center Parcs Nottingham.
We were a family of 9 (18mth old baby) even the baby seat was provided and bottled water. A very comfy and spacious bus. Our driver on the return journey (Frank) could not have been more helpful. Both pick-ups were precisely on time too. We can not rate BusyBus highly enough, especially after losing our £97 deposit with an alternative supplier due to a catalogue of errors.
BusyBus even discounted their rate for us because of the mess with our other booking.
Many thanks Fred, Jim and Frank. We hope to travel again with you.
Barbara & Stephen
We had a great day with James and Frank. We recommended this tour to all our friends aboard the Caribbean Princess. Cheers. Richard and Linda.
Thanks a lot busy buses, lovely driver (Vera), great trip and would deffo recommend busybus!
Hi Peter, I just wanted to thank you, the girls were made up with the mini bus or mini coach as they called it, it was so much more than we expected. And thank you for making it an enjoyable journey. I would definately recommend Busybus to my friends, Catherine
Not just for tourists…..I was recently lucky enough to join in on a BusyBus North Wales Adventure Tour. What a fabulous day out!! BusyBus is a Chester & Liverpool based company – started by Peter Rosenfeld. The company is run today by Pete, his lovely wife Vera and a group of competent and friendly driver/guides. They offer the Wales Adventure Tour from Chester and Liverpool, package trips to Alton Towers, 3 Peak Tours — and are available for private hire as well. Their web site has all the information you need to make a booking. Tickets for Wales are also on sale through the Chester Visitor Centre in town. We were picked up in a beautiful new mini bus just across from the Chester Railway Station– and whisked into the heart of Wales for a busy day of fun. First stop– Llandudno. We were driven up to the top of the Great Orme by our fun loving and informative guide Frank. The views were fabulous!! Our first coffee of the day was enjoyed walking along the beautiful Llandudno Pier—enjoying the morning sunshine. BusyBus emphasises having fun and a great day- and it was easy to tell that Frank loves his job. This was an upbeat and positive day! From there it was a short ride to Conwy. We toured the beautiful Conwy castle, walked along the harbour, took photos of the smallest house and toured the town. Frank was waiting for us and whisked us away to Snowdonia national park from there – with lots of interesting facts along the way…and great tunes… we ended up in a beautiful spot in the national park where we could enjoy the awesome views, waterfalls and could enjoy the fresh air and walks….As if that were not enough we continued on from there to the beautiful town ofBetws-y-Coed. Here we visited the village church, railway cafe and walked thru the town. A lovely atmosphere and we will be going back to enjoy the walks and maybe the 9 hole golf course ! Frank even took us by the Pontcysyllte Aqueduct on the way back to Chester. A full and amazing day. We loved it. I would highly recommend this tour for the WOW effect…We also enjoyed not having to drive ourselves- very relaxing. We got to see more in one day then we would have done on our own. A great day!!
Just want to say you are our super brilliant driver, tour guide, photographer and ‘big bother’! I heard from the passengers that you have fulfilled their last wish to Bicester. Well, what can I say – I don’t know any driver being so generous. So a big thank you from us and the shopkeepers in Bicester I am sure!
Took the North Wales Adventure from Liverpool on 3 July 2013 with my wife. Our day out with Frank was the highlight of our entire vacation (and we went to a lot of incredible places). His banter really helped pass the time on board the bus and we learned a lot too. I booked this online and really had no idea what to expect, except that we would probably get to see a castle and visit a national park. The only part of our tour itinerary I merely “liked” was Llandudno, all the rest (including an unscheduled walking tour of Chester) was jaw-dropping spectacular. Many thanks indeed.
On June 9, 2013 my wife and I were on the Busy Bus Tour “North Wales Adventure from Liverpool” which we thoroughly enjoyed. During the trip there was a question from our guide, Peter, about where Welsh people established residence outside of Wales. I answered the question and during a bus stop I spoke with him and informed him I had a picture of myself holding the flags of Argentina and Wales outside of a tea house in Gaiman, Argentina. He asked for the picture which is attached – SEE PHOTO ALBUM – JUNE 9TH
Hi, Thanks for a great day, we were very impressed with the prices of both the tickets you provided and the bus, and also how friendly the driver was! Thanks again! Lizzie M. (Alton Towers Transfer – 24th June 2013)
Hi. I wanted to follow-up and provide feedback on our BusyBus tour on May 20. First, we absolutely loved James, our tour guide. I was shocked to find out that he had been conducting this tour for only two weeks. James was such a pleasure to meet, and we thoroughly enjoyed spending the day exploring Wales with him. It was truly an adventure and James made the day super fun! I did complete a Trip Advisor Review and will post a similar review on Cruise Critic. We will be returning to Holyhead next year on Silver Explorer and hope to be able to book a BusyBus tour again. Next, I was so happy to find that the The Alpine Coffee Shop offers a great gluten free menu at this cute restaurant in Betws-y-Coed. If you have customers in the future inquiring about gluten free options, I would highly recommend The Alpine Coffee Shop. Thank you! Patti
Hi Busy bus. Thank you so much for giving us Frank. He was a delight and we all had fun. I hope he did as well. I’ll keep your information to be able to share with fellow travel professionals. Hope it will send some business your way.
Hello Fred. We had a great tour with Busybus on May 19th. A perfect arrangement with a perfect driver-guide. Please say hello to James as we would like to express our highest appreciation for his driving, the spots he did show to us as well as his humor (not to say entertainment). Great job!!! A comment has been already dropped at Trip Advisor and the Mein Schiff forum. Kind regards from Hamburg, Germany, Holger Wohlenberg
I just wanted to let you know what a great day I had yesterday on this tour. Frank Turner was an exceptional host and guide whose personality is well suited to the role. He was informative, amusing, enthusiastic and great company throughout the day. Everything ran like clockwork thanks to Frank’s seemingly effortless delivery and coordination skills.
The tour itself is a well balanced combination of travel, sightseeing, group activity and free time with a simple and user friendly booking procedure. I would have no hesitation in promoting this tour. Thank you once again for allowing me to be your guest. Best wishes. Joan
BusyBus, thanks for lovely service! You really speak the truth on your website when you say that you are happy drivers who aims to make your customers trip fun!We are all very satisfied whit the choice of transfer! Thanks for the pics. Take care. Kind regards, Magnus
Good morning. I’m writing to tell you that our day with the Busy Bus to North Wales on the 25th of April was fantastic, we enjoyed every minute of it. Would definately recommend it to my friends. And our driver Frank was very nice and friendly and very informative. Keep up the good work. Regards and have a nice day….. I’m back to reality now….. work, work and more work.
Morning Peter. I’ve seen all funny photographs, thanks! We have a wonderful day with unforgettable impressions from Norh Wales. You are a exceptionally gifted tour guide. Have a nice trip today and thanks a lot. Anna
Hi Pete & Frank. Hope you are both well. Just wanted to say a huge thank you Frank. The feedback from the passengers has been amazing. They all felt very safe, a great driver and wonderful company for them on their trip, so a million thanks. It is such an important part of their experience. Many thanks again! Best wishes, Karen
Hi BusyBus! I just wanted to send a quick email to say thank you for SUCH a great tour yesterday (12/01/13). Rachel and I enjoyed it so much. We’ve both been on tripadvisor already to let the world know how great you are! Warmest Regards, Virginia & Rachel
I have just returned to Winnipeg after my month travelling thru Wales, Ireland and southern Ontario (Canada). I just wanted to write and extend my thanks for your assistance in making our Busy Bus Tour happen. The North Wales Adventure Tour with Peter (Sept 13/12) was the highlight of our trip. We really enjoyed the amazing sites and the entertainment during the day. Please let Peter know that we played “Spot the black sheep portside/ starboard” throughout the next 17 days of our tour thru Wales and Ireland too!
It was a cold and windy day but it warmed us having such a charming and accomodating host.
Thanks again, and all the best to your team at Busy bus,
Eleanor Van D.
Hello Busy Bus
I just wanted to email to thank you for your assistance in arranging my tour of Wales today at such short notice.
Despite the rain, I enjoyed the day and am really pleased to have had the opportunity to see a very small part of Wales. Also, considering the weather, Vera did a great job with the driving.
Thanks again. Maria
Hi Pete, Vera,
Just wanted to say a massive Thank You, on behalf of our group, for safely carting us around the Welsh, English and Scottish countryside this weekend.
We found both Fred and Frank to be very professional. The bus was clean and comfortable (the reclining seats were welcomed!), and our needs were always considered with ‘convenience’ stops along the way and to accommodate two of our team members who could not finish the challenge.
The walking poles came in massively handy with a mixture of people choosing to take one as well as others choosing to take two. Thank you for making the effort to provide us with all the poles I asked for, we really appreciated having the option of two poles (which I used on all 3 Peaks).
All in all, we had a great weekend and although we didn’t all manage to finish the challenge on time, two of our team members raced for the finish and completed the challenge in time, with the rest of us coming in mostly under 25 hours. It was an amazing experience, but very tough! I am especially proud of myself ofcourse for doing all three, albeit in 25 hours!
I will definitely recommend BusyBus to anyone else in future, looking to do this Challenge!
With kind regards, Bev
We have returned from our holiday and wanted to thank you very much for the highly enjoyable bus tour we took with you. It was one of the highlights of our cruise. I have posted a complementary review on Cruise Critic and on Trip Advisor.
I also saw the pictures and saved some to my computer. I couldn’t find the answer to the two (improbable!) stories you were telling us (one about Canadian soldiers). Could you refresh my memory on how to find it?
We will tell all our friends and urge them to take the tour too.
Thanks again and best regards,
Thank you everyone for all your work and kindness during the Journey’s most recent visit. We love coming to your port and so do our guests! It was so nice to be back again myself after many years. Best regards to all, Claudius.
On July 12, 2012 we took a tour of North Wales on the Busy Bus with Peter as our guide. It was a well planned, well narrated and entertaining tour. We were on a cruise of the “British Isles” on the Caribbean Princess and were set to dock in Liverpool. We decided we wanted to see the countryside of Wales and this tour appeared interesting. We were more than satisfied with this tour as it was incredible. The scenery was absolutely stunning and Peter was amazing. He kept us entertained with stories about the area, entertaining contests, and local music. The small towns, Snowdonia National Park, and the castle that were on the tour were beautiful. I would highly recommend this tour to anyone. Peter even went the extra mile and retrieved my granddaughter’s favorite bear and returned it to us in the United States. A definite must if you want to see Wales.
Hi – Just wanted you to know that we four thoroughly enjoyed our “North Wales Adventure” on May 30th. A tremendous value! The itinerary exceeded our expectations and we learned so much from our guide. Further, he is a master at what we call “spinning yarns,” or story-telling. We really enjoyed is stories, pace of presentation, and games. It’s clear he’s done this before and was absolutely superior to anyone else we have encountered over the years. It is no wonder you have won awards for this excursion! Please pass that on to him. Also know that your driver was sensational negotiating the back roads and villages as well as pausing for photo ops. Plan to see you again, soon. Thanks in advance, Jim
Thank you so much for a terrific day. We are so glad we went. You have the gift of gab so I guess you kissed the Blarney Stone, among other things and people. You are more clever than I…….oh well it was your home turf!
We had a lovely time in Wales in end May with BusyBus. Can you please pass on my thanks to the young lady who was our wonderful guide for the day. (Vera).